Restaurant Point of Sale Software Demo


Hi, my name is Spence and I’m with POS
Nation — thank you so much for taking the time to watch our demo video on a
restaurant POS system. Today we’re just going to briefly overview the
point of sale system for restaurants, and what I have behind me here is the basic
setup. You’ve got your all-in-one touchscreen computer with integrated
card reader, we’ve got a cash drawer, we’ve got a receipt printer. Other additional
hardware that your restaurant may need is remote kitchen printers or kitchen
display systems, as well as back office computers, report printers, and things
like that. I also have with me, a tablet, which you can see the restaurant system
runs on as well for table side ordering. This allows you to have the mobility and
sleekness that you need if you’re not interested in having a full desktop
terminal. So what we’ll do today is we’ll show you how to run a few transactions,
different order types, modifying items, and running reports at the end of the
day. We have our home screen setup here and every employee will have their own
individual employee ID numbers. When an employee comes in to start their shift
the first thing they would do is come up to one of the terminals, hit timecard,
enter their password, and then from there they can clock in and out. As you can see,
I’m already clocked in so it’s offering me to clock out and begin break options.
I’ll go ahead and close that screen out. And then the next thing you would want
to do is count the drawer. Now, my drawer is already counted but if I hit the
‘count down’ option, this allows me to have a starting tray amount. So whenever I hit
that cash tray one, the drawer pops open, I count the money, put the money in here,
then hit ‘finish’ and now I’m ready to start my shift. And from here, I can
choose different order types — dine-in, take-out, drive-thru, or delivery, if
you have all those. I have drive-thru and delivery removed right now just for
simplicity because not everybody has those features but they can be activated
if you need them. So I’m going to do a simple dine-in order for you. So we’ll choose ‘dine in’ and then this is going to take us to the table layout. From here, I can
choose a table and then place an order on that table. So I’m going to choose
table number 19 and I’m going to say we have one guest. And once we do that,
it’s going to take us to the ordering screen. From here, we can place
the order, send it to the kitchen. So go ahead and choose a lemonade and then
I’ll go to the dinner option. I’ll choose a barbecue plate. Now from here, we have a list of sides and options to choose from. Your menu is going to be completely
different than the one we have on here. There’s thousands of different ways we
can set this up for you so this is just one example of one customer’s menu. I’m
going to choose a side from the hot sides, I’m going to choose a side from the cold
sides, and then I’m going to choose a bread option. So I’ll say garlic bread with extra butter. And we’ll put that in there and now our order is ready to go, and when I hit ‘done’
I can send that directly to the kitchen. If I hit ‘settle’ it will send to the
kitchen and prompt me to take payment at the same time. Since it’s table service,
they’re probably not ready to pay, so I’ll just hit ‘done’ then the order will
go to the kitchen. So the next thing I can do is place another order, and another
order, and have all these open tickets. If I want to get back to a ticket that has
previously been sent to the kitchen to either add new items or to pay, then I
can go back to the dining screen. There are several ways I can get to it — the
easiest way is to go back to our dining screen and it’ll show you the tables
that have occupied orders on. So go ahead and edit that, bring it back up, and now
I’m ready to pay. I’ll hit the ‘settle’ key, choose my payment type, and now I can
choose between cash, check, different types of credit cards, I can split the
check from here, I can add gratuity from here, or just print the ticket. I’m just
going to go ahead and close it out to cash, show you the payment screen here. A lot of quick keys show up where you can choose whether they gave you, you know $865 is the total so that could give you $9, $10, $20 bill. Let’s say they gave you a $10
bill. Change due shows on the screen, cash drawer pops, you can print the
receipt if you want to, and they are done with their order. At the end of the day,
after you’ve counted down your drawer, after you close out all your tickets,
you want to run your end-of-day report. So what we’ll do is go to our operations
panel and from here we’ve got a closing report. Now this closing report can be
run for any day that you choose, by default it’s going to be set for today.
And it can also be run any time of day, so it doesn’t have to actually be at the
end of the day. So it’s telling me that this is not a final closing report
because there are some cashiers’ shifts that are outstanding. So from here I can
just see what we’ve done so far. It shows me my category of sales breakdown
between drinks and then food items, it tells me my tax totals, tells me
gratuity totals, tells me employee hours, who’s still clocked in, what the hours were, it’ll give me delivery times, it will give me any shortages
or overages in the cash drawer accounts. So all that information and more is
going to be shown up on this end of day report. Now I can print this out to a
receipt printer or I can save it. I’m just going to hit ‘OK’ and as you can see
there’s lots of other options here, which I don’t have time to go through on this
demo video, but we can go through these in detail if you’d like to do that with
me, just let me know. So that’s kind of a basic overview of the system. Again, we do have a lot of other configurations available, so please let me know what
your specific restaurant needs are and we can talk about those specifically and
get some pricing and a customized proposal to you. So I want to thank you
for taking the time to view this short video and please feel free to call me
with any questions and hope you talk to you again soon, thanks.

26 comments

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Good Demo. I liked the simplicity of the software but UI need improvement. If some is looking for both simplicity and good UX. Try HDRestaurant http://www.hdpos.in/hdrestaurant/restaurant-pos-software.

Point of sales systems in restaurants also eliminate, or at very least reduce, the rate of human error. Poor penmanship sometimes results in misinterpretations of handwritten orders. https://bit.ly/2LBvEjU

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